Specialist UK Customs Advice

Customs Consulting for UK Importers & Exporters

Get clear phone and online guidance from seasoned customs professionals. We turn shifting UK regulations into actionable steps that cut duties, speed up declarations, and keep your consignments moving without costly delays.

Take Control of Your Customs Needs

Don’t let customs challenges slow you down. Call us now for expert advice or book an online consultation to ensure your trade operations are seamless and compliant.

Customs Consulting

Today's Customs Challenges

In the wake of Brexit, businesses face a rapidly changing customs landscape. The introduction of the Border Target Operating Model has added layers of complexity, requiring constant vigilance and adaptation.

HMRC reports highlight significant error rates in customs declarations, underscoring the need for precise documentation. The pressure to comply with Safety & Security filings, SPS/CHED controls, and the transition from CHIEF to CDS is immense.

Failure to accurately classify, value, or declare the origin of goods can result in severe penalties. Engaging with a trained customs consultant can mitigate these risks, ensuring your operations remain compliant and efficient.

Our Comprehensive Services

Tariff Classification & BTI

Navigate complex tariff codes with our expert guidance, ensuring accurate duty payments and compliance with international trade regulations.

Customs Valuation & Transfer-Pricing

Align your customs valuation with transfer pricing policies to avoid discrepancies and ensure seamless cross-border transactions.

Rules of Origin Compliance

Understand and apply preferential and non-preferential rules of origin to benefit from trade agreements and reduce duty costs.

Special Procedures Expertise

Optimize your supply chain with special procedures like IPR, OPR, and customs warehousing, minimizing duty liabilities.

Why Choose Our Consultants?

Expert Advice at Your Fingertips

Our qualified customs consultants offer rapid scheduling for same-day consultations, ensuring you get timely advice when you need it most.

Benefit from multilingual support in English, Italian, French, and German, tailored to your specific customs needs.

Digital Integration Solutions

Seamless Digital Connectivity

Enhance your operations with our direct API link to the CDS, providing real-time updates and streamlined processes.

Access a secure client portal featuring a KPI dashboard for comprehensive oversight, backed by a fully digitised archive of customs documents.

Ensuring Compliance and Quality

Our Commitment to Excellence in Customs Services

At Dover Customs Clearance by Franzosini & Butti, we prioritize compliance and quality assurance through our Authorised Economic Operator (AEO) Full accreditation. This prestigious certification underscores our commitment to maintaining the highest standards in customs operations. Our internal audit program rigorously evaluates our processes, ensuring adherence to both HMRC and EU best-practice guidelines. With a declaration accuracy metric of 99.8%, we provide our clients with the confidence that their customs declarations are handled with precision and care. Our proactive approach to compliance not only mitigates risks but also optimizes duty savings, reinforcing our role as a trusted partner in your customs journey.

Personalized Coaching for Customs Mastery

Enhance Your Skills with Our Knowledge Hub

Unlock deeper customs expertise with one-to-one coaching from Franzosini & Butti’s Customs Consulting team. Our Knowledge Hub delivers sessions tailored to your exact needs — from an Incoterms® 2020 refresher to a step-by-step walkthrough of the UK CDS process or special procedures. Delivered privately via phone or video, each session zeroes in on your specific trade flows and compliance challenges. Senior consultants translate complex regulations into clear, actionable guidance, empowering you to reduce duty exposure, file accurate declarations and keep goods moving smoothly across every UK gateway.
Book your personalised coaching today and experience the difference expert, focused advice can make.

Common Customs Queries Answered

Navigate the complexities of customs processes with ease by exploring our frequently asked questions. Our expert answers provide clarity and guidance for your customs-related concerns.

How quickly can a CDS entry be lodged?

Our team can lodge a CDS entry within a matter of hours, ensuring your goods move smoothly through customs without unnecessary delays.

Which documents should I prepare before calling?

Before contacting us, please have your commercial invoice, packing list, and any relevant certificates of origin ready to expedite the process.

Can you act as my indirect representative?

Yes, we can act as your indirect representative, handling all customs formalities on your behalf, ensuring compliance and efficiency.

How do Special Procedures reduce duty liability?

Special Procedures such as IPR and OPR allow for deferral or reduction of duty payments, optimizing your cash flow and reducing overall costs.

What is the benefit of AEO accreditation?

AEO accreditation provides streamlined customs procedures, reduced checks, and faster clearance times, enhancing your supply chain efficiency.

What languages are available for consultancy?

We offer multilingual consultancy services in English, Italian, French, and German, ensuring clear communication and understanding.

Trade with Confidence Today

Empower your business with seamless customs solutions. Whether you’re navigating complex regulations or seeking to optimise your duty savings, our team of experts is here to help. Call now for professional customs advice or book your complimentary customs health-check to ensure your operations are compliant and efficient. Take the first step towards hassle-free trading with Dover Customs Clearance by Franzosini & Butti.