Dover Customs Clearance Services: Simplify Your Imports and Exports.
Franzosini and Butti Ltd. United for Your Global Success Since 1929
The first British, Italian, and Swiss customs broker in the UK
ENS & EXS Declarations
Discover the essential steps to ensure compliance with the UK’s new safety and security requirements for international trade
Expert Insights
Benefit from our team’s extensive customs expertise to streamline processes and minimize delays
Contact Us
Franzosini & Butti Ltd
1 Cannon Street, Dover CT16 1BY
United Kingdom
T. +44(0) 1304 793366
Franzosini & Butti Ltd.
United for Your Global Success
Since 1929
Every day, thousands of tons of goods of all types, including those requiring customs clearance, cross our borders, moving by road, rail, water, or air. Our customs specialists declare over 150’000 shipments per year which cross the European borders, both for imports and exports, including significant customs clearance activity at Dover. The execution of customs formalities are done at inland customs desks, and our clearing crew, adept in handling Dover’s customs clearance processes, are supported by the most modern IT systems, with a direct connection with customs. Franzosini & Butti Ltd represents a solid partnership between three associates who combine Swiss precision, Italian dynamism, and English pragmatic efficiency, offering comprehensive solutions for international trade and customs clearance services. Our team of experts navigates the complexities of post-Brexit regulations with precision and efficiency, ensuring smooth transitions across borders for clients of all sizes. We provide specialized services for goods under special regimes, tariff classification consultancy, and origin certification assistance as part of our customs clearance services. Our technological integration allows for real-time shipment monitoring, minimizing delays and ensuring maximum accuracy in customs clearance documentation. With the constant evolution of international trade regulations, particularly in the British post-Brexit context, we maintain a proactive approach in anticipating regulatory changes and adapting our services accordingly. Our mission is to facilitate our clients’ international trade by eliminating bureaucratic complexities and ensuring seamless cross-border transitions, transforming customs challenges into growth opportunities for your business.
Our Primary Customs Services
Efficiently manage your inbound goods with our expert team, ensuring full compliance with UK regulations. Learn More
Streamline your export processes with our hassle-free documentation and clearance solutions. Learn More
Ensure uninterrupted movement of goods with our comprehensive customs transit management. Learn More
Maintain compliance and secure shipments with our expert handling of safety and security declarations. Learn more
Explore Our Port Services
Immingham
Seamless Bulk & Container Handling
We coordinate cargo operations at Immingham to ensure quick clearance and efficient onward distribution.
Felixstowe
Comprehensive Import & Export Solutions
Southampton
Tailored Industrial Support
Tilbury
Strategic Dockside Operations
Our Tilbury services streamline loading, unloading, and clearance, minimizing disruptions and maximizing throughput.
Liverpool
Global Gateway for Trade
Leveraging Liverpool’s extensive maritime routes, we enable rapid customs clearance and flexible transport solutions.
Hull
Versatile Freight Solutions
We manage diverse cargo through Hull’s port, ensuring prompt clearance and seamless connections to the UK hinterland.
Frequently Asked Questions
All You Need to Know About Customs Clearance in Dover and Across the United Kingdom
What are tariff (HS) codes, and why are they crucial for UK imports?
Tariff (HS) codes determine the correct duty and VAT rates. Using the wrong code can result in overcharges or customs delays.
When is a Full Frontier Declaration needed, and how does it differ from a Simplified Declaration?
A Full Frontier Declaration requires complete details at the time of clearance, while a Simplified Declaration allows certain information to be submitted later, offering more flexibility for importers.
What is Postponed VAT Accounting, and how does it help UK importers?
Postponed VAT Accounting lets importers defer the payment of import VAT by accounting for it on their regular VAT returns, improving cash flow and simplifying the import process.
Which documents are required for import clearance?
Key documents typically include a commercial invoice, packing list, Bill of Lading (or Air Waybill), and—in most cases—an EORI number. Depending on the nature of the goods, you may need additional licenses, particularly if the items are restricted or subject to specific controls.
Are there different procedures for goods from the EU and from non-EU countries after Brexit?
Yes. While the UK applies customs controls to all imported goods, shipments originating in the EU follow guidelines similar to those for non-EU imports, with possible additional protocols or timelines to consider.
What is an EORI number, and why do I need one?
An EORI (Economic Operators Registration and Identification) number is mandatory for businesses importing or exporting goods to/from the UK. It is used by customs authorities (such as HMRC) to track and process shipments.
What support does Franzosini & Butti offer for complex ENS & EXS cases?
Our expert consultation service provides tailored support for complex cases, ensuring all unique situations are addressed effectively.
What happens if goods are returned, or I need to re-export them?
Returned or re-exported goods may qualify for specific procedures such as Returned Goods Relief (RGR). Consulting with customs specialists like Franzosini & Butti Ltd helps determine the best approach and ensures all documentation is completed correctly.
How can I streamline customs clearance for urgent shipments?
Use electronic declarations, maintain up-to-date documents, and work with reliable logistics partners. Partnering with a customs broker such as Franzosini & Butti Ltd can expedite clearance processes, ensuring minimal disruptions—especially for time-critical goods.
Ensure seamless customs compliance with Franzosini & Butti.
Trust our expertise in UK import/export regulations, customs declarations, and logistics solutions. Our dedicated team ensures smooth, efficient, and compliant operations, helping you navigate complexities while avoiding unnecessary delays and penalties. Contact us today for tailored support in your customs and freight needs.
Authorised Economic Operator (AEO) Certification
Franzosini & Butti Ltd is an Authorised Economic Operator (AEO)-certified company, internationally recognized for secure supply chain operations and customs procedures compliant with UK and EU standards.
Story of an entrepreneurial dream
Ticino Welcome Interview No. 083 - September/October 2024 Christian Tepoorten, Partner and Director of Franzosini & Butti ltd. talks about the insight and development of an idea that led him to establish, with Alessandro Butti and Marco Tepoorten a customs and...
irish ferries calais dover
SERVICE ON DOVER – CALAIS ROUTE.
We are pleased to announce that we can now offer Seafreight on the Calais / Dover / Calais route with Irish Ferries.
Booking must be made via us. We can also offer rates on the following routes, please enquire for prices.